Terms of Use

Dear Customers,

MS Group Technology LLC is a representative in the sale and provision of services and solutions in the field of network and computer IT equipment. We offer a wide range of solutions and services tailored to both small and large companies. Regardless of your organization's needs, we have suitable solutions from a wide range of new and refurbished equipment from industry-leading brands.

Please carefully read the general terms and conditions of online purchases (hereinafter referred to as the Terms of Use) before using the online store on the official website of MS Group Technology LLC.

The user is any person who accesses the website www.msgroup.rs and all its content. A buyer is any legal or natural person who purchases a product. An Online Seller, in this case, MS Group Technology LLC, is a person who sells products through an authorized website. MS Group Technology LLC publishes content on the authorized website (site) in good faith.

The pages, design elements (buttons, icons, etc.), texts, logos, audio recordings, and software are the property of MS Group Technology LLC and cannot be used without prior consent, and all copyright warnings must be respected.

Any change to the content of this website by a third party in any way, as well as reproduction or public display, performance, distribution, or any other form of public or commercial use, is not permitted.

All content on the site is used solely at your own risk, and our company cannot be held responsible for any damages resulting from further use and distribution.

If you wish to use the content published on this website for non-commercial purposes, you need to contact us to obtain permission.

By using our online store, you confirm that you have read, understood, and accepted the Terms.

MS Group Technology LLC, Pančevo reserves the right to change the Terms at any time by amending this text.

By purchasing through our website, you conclude a distance sales contract with

Limited Liability Company MS Group Technology LLC
Address: Karađorđeva 98/9, Pančevo
Activity and activity code: 6209 - Other information technology services
Registration number: 21449989 
Tax number: 111254116

to which the provisions of the Law on Electronic Commerce, the Consumer Protection Act, the Trade Act, the Law on Obligations, and other applicable regulations of the Republic of Serbia will apply.

By confirming the order on the Site, you confirm the following:

that you are familiar with the terms of business, i.e., that you have been provided with a real opportunity to familiarize yourself with their content, that, before confirming the order on our website, all necessary information has been provided to you by MS Group Technology LLC in a clear and understandable manner, in accordance with the obligation to inform the Buyer, and that, as a Buyer, you give your consent to the terms of business.

Delivery and payment information


This law is intended solely for the territory of the Republic of Serbia.

The goods are delivered by courier service or can be picked up in person. For orders with a value of 6000 dinars or more, MS Group Technology LLC provides free delivery of goods throughout Serbia. If the value of the order is less than 6000 dinars, the delivery price will be tariffed according to the courier service price list.

The delivery time is 24 to 72 hours, excluding weekends and public holidays.

Payment methods: There are four payment methods:

Bank transfer (Wire transfer) Cash on delivery For legal entities, a cash account is available, but this must be stated when ordering, i.e., before issuing the fiscal invoice. For legal entities, issuing an invoice is also available, but again, this must be stated when ordering.

All prices on this site are in dinars. VAT is included in the price.

We suggest visiting this website from time to time to check if the Terms have changed since your last visit.

Privacy Policy and Data Protection

Privacy Policy

The privacy policy section explains in detail how we collect, use, and protect your personal data.

MS Group Technology, headquartered at Karađorđeva 98/9, Pančevo, is the entity that processes your personal data. You can contact us by email at office@msgroup.rs or by phone at +381 63 417 527.

Types of personal data we collect MS Group Technology collects the following personal data:

Email address First and last name Phone number Home address Data Processing: Types, Purpose, Users, and Automation We use personal data solely to provide basic services. This processing is based on the conclusion or execution of a contract.

We do not forward, sell, or rent your personal data to third parties.

We protect your data by applying data encryption and privilege and role systems. MS Group Technology keeps your data for the duration of the warranty period, which is 12 to 24 months. We do not make automated decisions or profiling.

Transfer of personal data MS Group Technology does not transfer personal data outside the European Union territory. Also, we do not transfer personal data outside the territory of the Republic of Serbia.

Citizens' rights You have the following rights regarding the processing of your personal data:

Confirmation of whether we process your personal data Access to your personal data Correction of your personal data in case of error Deleting your personal data Termination of processing your personal data Refusal to have your personal data processed Transfer of personal data to another service provider You can exercise your rights by contacting MS Group Technology in the following ways:

Address: Karađorđeva 98/9, Pančevo
Email: office@msgroup.rs
Phone: +381 13 211 1751

Competent Authority

The competent authority for personal data protection is the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia. You can contact the Authority at Bulevar kralja Aleksandra 15, 11000 Belgrade, Republic of Serbia, by email at office@poverenik.rs, or by phone at +381 11 3408 900.

This privacy policy may be updated in accordance with legal requirements and changes to our services. Please regularly check this page for updates.

Cookie Policy

By using our website www.msgroup.rs, you agree to the use of cookies in accordance with our cookie policy. Cookies are information packets stored on your electronic device when visiting websites, and their purpose is to provide user data experience that the user achieves when visiting the site.

Cookies are divided into:

mandatory - those that make the page usable, enabling some of the basic functions, such as navigation, and aim to improve the user experience permanent - those that remain longer on the device, i.e., browser, unless the user manually removes them. Their purpose is to enable quick and convenient access to the site. As an example, we can mention the "stay logged in" option used on many sites statistical - used for web analytics, measuring visits, and also providing insight into the user's way of communicating with the site marketing - used to track visitors within the site, and based on the information collected, relevant ads and encouragement to participate are displayed to the visitor or user. Third-party cookies are still in use. These are Facebook and Google analytics and are used for analytical purposes. Google analytics collects information through cookies (about your IP address) and stores it on its servers in the USA. Google does not associate your IP address with other Google data. You can delete cookies at any time or adjust your browser not to accept cookies.